Shipping and returns
Shipping price
Weight/Zone | Zone 1 | Zone 2 | Zone 3 | Zone 4 |
< 2 kg | € 11.65 | € 12.10 | € 19.30 | € 20.90 |
< 3 kg | € 12.40 | € 12.60 | € 20.30 | € 23.60 |
< 5 kg | € 12.60 | € 13.20 | € 21.30 | € 26.30 |
< 10 kg | € 13.40 | € 13.60 | € 22.10 | € 28.80 |
< 15 kg | € 14.40 | € 16.00 | € 23.30 | € 42.60 |
< 20 kg | € 15.60 | € 18.10 | € 24.50 | € 56.00 |
< 25 kg (up to 30 kg)* | € 17.30 | € 20.15 | € 28.00 | € 63.10 |
*Currently we are not able to ship packages above 30 kg
Shipping zones
Zone | Country |
Zone 1 | Slovakia, Slovenia, Austria, Czech Republic, Romania, Croatia |
Zone 2 | Poland, Germany, Belgium, the Netherlands, Bulgaria, Luxembourg |
Zone 3 | Denmark, Italy, France |
Zone 4 | Lithuania, Latvia, Spain, Sweden, Estonia, Greece, Portugal, Finland |
Shipping time
The shipping time to Zone 1, Zone 2 and Zone 3 countries is 2-3 weeks and for Zone 4 it is 3-4 weeks. The shipping time is only an approximate and can’t be guaranteed.
Returns
You have the right of withdrawal for 14 days from receiving the package. The package must be sent back without opening and in this case we will give a full refund. If you received a damaged product or any part is damaged please contact us and we will investigate the case.
If you have any further question about return policy, contact us to contact@thegiftforge.com.